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RESOURCES AND
MANAGEMENT

MARKETING

EXPERTS

Carlos Alberto Arrarte, General Manager Economist graduated from the University of Pennsylvania, PAD in Business Administration from the University of Piura, Director for Latin America of the Hertz Corporation Miami – Florida, Manager of RRT – Miami. International speaker, tourism sector. ISO 9001 Quality Manager for the tourism sector.
Carlos Alberto has vast experience in the services and commercial sector. He has obtained important success in designing and implementing products in the sector, aimed at increasing the company's profitability and making human development the basis of the organisation. Possesses a vocation for excellent service centred on the client (external and internal).

José Pedraza, Central Director Attorney, graduated from the Pontificia Universidad Católica del Perú, Master of Business Administration from the University of Piura, Financial Administration Programme of the University of Piura Business School, tutor on the master's degree course in finance at the Ricardo Palma University, he has worked in the services and commercial sector. Expert in labour costs and productivity. Proven experience in business and strategic alliances with suppliers in the services and manufacturing sectors.

Martha Martin de Rossi, Sales Director Leader in sales and marketing in the tourism sector, PAD in Commercial Management from the University of Piura, familiar with the Bureau Veritas ISO 9001 system. International exhibitor in the tourism sector. Winner of Business Creativity and Hotel Sector Sales prizes in consecutive years. Expert in brand launching and designing of new products.

Neptalí Franco, Director Resources, Productivity & Quality Graduate in industrial relations from the San Martin de Porres University, he holds a master's degree in management and finance from the Federico Villarreal University and specialised in personnel management at the University of Piura; he is also a Bureau Veritas auditor. ISO 9001 : 2000 Bureau Veritas leader. Experience in quality systems management in the services sector, he teaches the human resources diploma course at the Ricardo Palma University, at the Pontificia Universidad Católica del Perú's Quality Institute, as well as teaching at the Antonio Ruiz de Montoya University in the career of Sustainable Tourism.

Lorena Serpa, Regional Manager Holds a diploma in hotel management from CENFOTUR, a master's degree in management and administration from the Universidad de Ciencias Aplicadas and a qualification from the Integral Marketing Programme at the Instituto San Ignacio de Loyola - she is familiar with the ISO 9001 Bureau Veritas quality assurance system.

Patricia Bytton, Regional Manager With degrees in tourism administration from CENFOTUR and a master's degree in management and administration from the Universidad de Ciencias Aplicadas. She has a Course in Harvard University DCE - Extension School Latest trends of Management Seminar. Patricia focuses her energies to the attention to detail of our valuable Northamerican clients. She has 14 years in our organization and in the industry. She is familiar with the ISO 9001 Bureau Veritas quality assurance system.

Eduardo Pedraza, Marketing Manager Graduated in Business Administration specialized in Marketing from the Universidad de Ciencias Aplicadas. Experienced in market research and aimed at innovation in designing and developing new products. Adventure leader for Lima Tours, Trekking expert with land Navigation and topographic studies. Had opened several trekking routes and climb 3 peaks in the Peruvian Andes. He has taken climbing and rescue courses with International Mountaineer Guides. He is a passionate in adventure and photography.

Marita Rivera, Contracting Manager Holds a Diploma on Tourism Administration from the San Martin de Porres University, Leader in contracting management and product development, she is responsible to establish and maintain long-term working relationships or partnerships between our company and selected suppliers In order to improve time-to-market and to safeguard capacity, quality, cost and continuity in the long term. She is internal Auditor for the ISO 9001 Bureau Veritas quality assurance system.

Julio Guevara, Ground Operations Manager Graduate in Industrial Engineering from Universidad Mayor de San Marcos. Expert in logistics and operations management, he has worked in the services, oil and commercial sector.