ESPANOLOUR COMPANYABOUT PERUOUR COMPANYTOOLSOUR COMPANY
 

Our Philosophy

We are a specialist organization carrying out specialist work in a highly specialized field. We are not in the “tourism business”; Tourism is the economic sector in which we work. Our work is not limited to selling tickets and excursions, hotel rooms or cabins aboard ships, nor is it organizing events. What we principally provide to our clients is an efficient, serious, reliable service with a high level of training and a sense of professional responsibility.

We do not “manage groups”. By the nature of our activities we provide services to people traveling together; but every traveler is an individual to us, a Very Important Person and we have to treat him as such.

Most of our clients are very agreeable people; some are not. All are capable of reactions or attitudes that are completely unreasonable. We regret any problems caused by any client; but we must make sure that we never have to regret a problem caused to a client by the attitude, inefficiency or incompetence of one of us.

In our daily work we are responsible not only for what we do but also for what we have failed to do. For us there are no “problems”, as each problem should be seen as an “opportunity” to improve and achieve success through imagination, initiative, personal effort, teamwork and a permanent willingness to change.

We believe that happiness at work is contagious, but we should not wait until it is passed on to us. We need to be the ones who transmit it! We know that the secret of this happiness and of success is not in doing what we like but in liking what we do. For us, as well as being our workplace, Lima Tours is a very demanding, very imaginative and very dignified way of living 24 hours a day, seven days a week.

Lima Tours is not just a way of earning a living. The company cannot pay what its staff deserves for everything our work demands. But we can find personal satisfaction, opportunities for our creative spirit, professional growth, disciplined professional training and the opportunity to "do things" such as few occupations provide and, at the same time, each one of us can "contribute" to enriching the lives of others and to making them happy.

At Lima Tours we are committed to our tradition as a "tourism school", to our international reputation for excellent service, our position as a creative industry leader, to the preservation of the cultural and natural values of Peru and, fundamentally, to the search for the well being for our country in general and our loved ones in particular.

Our Mission
We are dedicated to the promotion of Peru’s cultural and natural heritages, and are committed to their conservation. We guarantee personalized customer care, by designing innovative products and services, tailor-made for each client, with state-of-the-art technology. We are a well-trained, highly motivated team, fully identified with the company’s values.

Our Vision
We share with the world our passion for Peru.

Our Values
Liberty
Initiative
Transparency
Originality